About OSI Technology
OSI Technology has been providing organizations with technology solutions for 39+ years. We are unique because our company was founded in the roots of data technology but we have constantly evolved in answer to our Customer’s needs. We diversified to become one of the first AT&T dealers in the nation and our expertise in telephone systems emerged. With experience in these two disciplines, OSI was positioned for convergence, and have continued to evolve and grow with changing technologies to maintain the cutting-edge knowledge and expertise needed to service our customers and identify creative solutions. We are committed to staying one step ahead of technology trends by providing customized solutions that integrate voice, data, video, cloud and hybrid solutions, security, and networking technologies to meet the changing needs of organizations like yours.
OSI’s value proposition as an integrator begins with our approach. We first take the time to listen to you and develop an in-depth understanding of your company’s requirements and pain points, and then we plan the most optimal solutions to meet these challenges and address all your needs. OSI provides a single-source accountability to design, build and manage multi-vendor communications networks to allow you to concentrate on your operational needs instead. Our Managed Services and Maintenance Solutions offer predictable costs, while our implementation and integration services support on-time project completion so you reach all your objectives.
Our expertise is in a broad array of communications solutions, including: telephone systems, wireless access, access security, data switches, cloud and hybrid solutions, video, mobility, contact centers, software applications, carrier services, disaster recovery, and much more, using best-in-breed manufacturers. This includes large manufacturers but we also work with niche providers as well. We choose these smaller players because they may just deliver the solution a little better, a little more cost-effectively, and/or a little more creatively or appropriately for your specific business needs. We leverage our relationships with the manufacturers/providers allowing us to act as your advocate and simplifying the process of integrating your interwoven systems. See our Partners Page.
We employ our own technical staff from design engineers to project managers, who are all extensively certified in the products we support. OSI also has an inside NOC where we monitor customer systems 24 hours a day, flagging issues in real-time. Another aspect that we feel is indicative of our service culture is that when you call OSI’s Service Line, you are greeted by a live person on the other end of the phone who immediately directs your call to the appropriate Engineer/Technician to assist you.