Voice / Unified Communications (UC)


Collaboration capabilities are fundamental to every business operation, large or small. OSI has evolved for decades to become collaboration experts- increasing partner productivity and growing the new mobile forces. The vendors OSI represent have a long heritage in communications excellence, developing UC platforms essential for collaboration infrastructure and application suites.

OSI has decades of experience delivering traditional, premise based voice solutions but has the additional ability to deliver true unified communications (UC).

Our Expertise in UC Applications Include:

Voice Over Internet Protocol (VoIP)

OSI takes the mystery and complexity out of implementing VoIP solutions whether premise or cloud based. VoIP has become standard technology, replacing traditional wired phone service at lower costs, while providing internet speed transmissions.  The bandwidth efficiency VoIP technology can provide, has businesses migrating from traditional copper-wire telephone systems and reducing their monthly overhead.   VoIP solutions have evolved into unified communications services that treat all interactions—voice, video, fax, e-mail, web conference and more—as discrete units that can be delivered by any means to any device.

Visual Communications

OSI will design a visual communications package to include separate voice, videoconferencing and web conferencing capabilities, as well as unified conferencing capabilities. This holistic approach brings video components, integration points and physical space together into a single platform, providing connectivity throughout the enterprise.

Instant Messaging / Presence

We provide several  Instant Messaging and Presence options, including Microsoft OCS 2007r2/Lync for our customers’ instant messaging needs, as well as Avaya’s Aura Presence Services for presence integration with Avaya’s Aura Communications Manager and one-X product suite. Presence and IM have become indispensable business tools, playing an increasingly central role in collaboration.


OSI offers the Avaya one-X Mobile system for fixed mobile convergence solutions. Today’s mobility solutions demand functionality with visible cost savings and we deliver. We will deploy visual voicemail, instant messaging, and Presence on Mobile Devices by leveraging existing enterprise Wi-Fi using dual-mode devices, for substantial cost savings.


Developing an enterprise virtualization strategy is key to leveraging technology and architecture beyond the immediate financial benefits. Virtualization brings flexibility and agility to your business. OSI engineers develop a roadmap to transform your basic virtualization into a fully functional private cloud.

Our Unified Communications Partners Include: