Voice / Unified Communications (UC)

 

Collaboration capabilities are fundamental to every business operation, large or small. OSI has evolved for decades to become collaboration experts- increasing partner productivity and growing the new mobile forces. The vendors OSI represent have a long heritage in communications excellence, developing UC platforms essential for collaboration infrastructure and application suites. 

Our Expertise in UC Applications Include: 

Voice Messaging

Avaya’s Modular Messaging product is one of the most advanced voice messaging systems ever manufactured and can be used in conjunction with products like Mutare’s EVM and Speech to Text. Using Avaya one-X Mobile, one-X Portal, and one-X Communicator, customers have the option of fixed, mobile and/or soft phones for complete voice messaging access. Enhanced messaging capabilities such as Speech Access give mobile employees hands-free access to desktop tools (e.g. messaging) and communications (e.g. dialing, conferencing) through simple and intuitive speech commands.

Visual Communications

OSI will design a visual communications package to include separate voice, videoconferencing and web conferencing capabilities, as well as unified conferencing capabilities. This holistic approach brings video components, integration points and physical space together into a single platform, providing connectivity throughout the enterprise.

Instant Messaging / Presence

We provide several  Instant Messaging and Presence options, including Microsoft OCS 2007r2/Lync for our customers’ instant messaging needs, as well as Avaya’s Aura Presence Services for presence integration with Avaya’s Aura Communications Manager and one-X product suite. Presence and IM have become indispensable business tools, playing an increasingly central role in collaboration.

Mobility

OSI offers the Avaya one-X Mobile system for fixed mobile convergence solutions. Today’s mobility solutions demand functionality with visible cost savings and we deliver. We will deploy visual voicemail, instant messaging, and Presence on Mobile Devices by leveraging existing enterprise Wi-Fi using dual-mode devices, for substantial cost savings. 

Virtualization

Developing an enterprise virtualization strategy is key to leveraging technology and architecture beyond the immediate financial benefits. Virtualization brings flexibility and agility to your business. OSI engineers develop a roadmap to transform your basic virtualization into a fully functional private cloud.