OSI Corner

Small to Medium Size Business (SMB)


OSI has provided communication solutions for small to medium-sized businesses for over 30 years, helping businesses leverage high-end technology without the high price tag often paid by their enterprise-sized competitors. OSI provides these businesses the full benefit that today’s communications technology can deliver through our best-in-breed providers.

With people more mobile and technology changing faster than ever before, businesses of all types and sizes face the same challenge: How do you make the most of your communications resources to meet the growing expectations of your customers and employees AND keep costs under control? Meet your operational objectives with OSI, who will combine intelligent communications solutions and services with the knowledge, skills and experience you need to compete in today’s fast-paced, technology-driven business world.

Make the Most of All Your Investments

We start by evaluating your business to understand your needs. Then we design an affordable, versatile solution that provides the benefits of sophisticated communications for even the smallest company. For example, our highly knowledgeable and experienced team can design, engineer and install the award-winning Avaya IP Office to support telephony, messaging, conferencing, customer experience, management, mobility, unified communications — almost any capabilities you’ll ever need, all in a single, compact, cost-effective solution.

 Scale Your Solutions to Your Needs

OSI can deliver reliability and feature-rich functionality in a modular solution that is simple to use and easy to scale as your business evolves.

For instance, with support for analog, T1/PRI, and SIP trunks, Avaya IP Office can connect to virtually any interface and expand to keep up with growth — resulting in a cost-effective communications solution tailored to your changing needs.

  • Scale-ability from as few as five to as many as 2,000 users from one location all the way up to 32 locations, provides sophisticated functionality with low TCO.

  • Secure branch office connectivity delivers the features and functionality of headquarters to all locations.

  • Integration of Microsoft Lync enables powerful telephony capabilities through Avaya IP Office, with support for on-premises and hosted Lync deployments.

  • Multi-site support provides continuous operation, full-feature transparency, and centralized administration without the need for redundant hardware.

  • Mobile capabilities that extend unified communications and collaboration features — such as presence management, IM and visual voice mail — to any device, anywhere.

  • Simplified conferencing and call recording that provides cost savings and increased productivity.