Network Operations Center (NOC)
OSI’s NOC is our fully automated services center manned by highly competent Engineers who staff it 24/7. Our NOC is constantly standing guard over your mission critical Voice, Data and Video networks, applications and Infrastructure.
OSI’s NOC will monitor your enterprise wide IP Telephony infrastructure down to the component level, including routers, switches, servers and applications providing alarms and sending emails to your own specified escalation path where we keep you informed every step of the way. Our Engineers quickly identify and respond to any “troubles”, most before you even know they exist.
OSI’s monitoring your systems at multiple levels so we help you ensure that all your Service Level Agreements are being met. Additionally, OSI can provide reports so you have an overtime look at how your systems, carriers and OSI is doing in responding to your needs.
OSI’s NOC can run in parallel to your manufacturers’ systems, providing you double the protection and feedback of your mission critical infrastructure.