Network Operations Center (NOC)
OSI’s Network Operations Center (NOC) is our fully automated services center manned by highly trained engineers, 24/7. Our NOC is constantly standing guard over your mission critical voice, data and video networks, applications and infrastructure.
OSI’s NOC will monitor your enterprise wide IP telephony infrastructure down to the component level including routers, switches, servers and applications. We provide alerts to your specified escalation path, keeping you informed every step of the way. Our engineers quickly identify and respond to malfunctions, most before you even know they exist.
OSI monitors your systems on multiple fronts to ensure that all your Service Level Agreements are met. OSI provides performance reporting so you can evaluate your systems and carriers, real-time.
OSI’s NOC will run in conjunction with your manufacturers’ systems, providing you added protection with feedback on your most vital infrastructre.