Hospitality Industry Solutions
Establishing a trustworthy connection between hotel guests and your business is the first step in achieving life-long customers. A managed service WiFi provider unburdens you from stressing over the advanced technology of modern WiFi networks and enables you to concentrate on serving your guests’ needs. At OSI, we offer a complete WiFi solution- engineering, installing, and supporting of your network.
One of our top priorities is customer satisfaction. We offer streamlining services that encompass all your guests’ communication points as well as multi-function, in-room devices that allow guests to control room temperature, tap into their personal services and receive security alerts at the click of a button.
Working with us is simple. We start with a site survey to consider your building, campus, topography and potential interference. We then design a network with optimal coverage for guests and staff. From here, we take care to complete the installation in a timely manner with as little interruption to your guests as possible. Our on and off-site technicians verify that your WiFi network attains optimum performance with on-site testing and heat mapping to verify full coverage. Should an issue arise, our dedicated support staff will immediately detect any problems and fix them- often before you even receive an alert.
Effective January 1, 2020 New Jersey requires all hospitality employers to provide a panic device for all employees who work alone in secluded areas. The law aims to provide an additional measure of security to employees in vulnerable roles. A panic device is a 2-way radio device that can be kept on an employee allowing them to communicate with or summon immediate assistance from security, management, or other appropriate hotel staff. Learn more about the provisions of the law and what you need to be in compliance by clicking the button below.